Introduction
Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.
About Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
Our Cookies
We use only Preferences, Security, Processes, Advertising, Session State, Analytics cookies on our website.
The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
TawkConnectionTime: Session cookie. This cookie remembers the end user so that past chat conversations can be identified in order to provide a good standard of customer service.
cart_currency: used to recognise the user’s country of origin and populate the correct transaction currency.
_orig_referrer : provided by Shopify and is used in connection with a shopping part.
secure_customer_sig: provided by Shopify and is used in connection with a customer login.
lotr: Performs a custom function for this website;
_lo_v: Performs a custom function for this website;
_lo_rid: Session identifier;
_lo_u: Performs a custom function for this website;
_sp_ses.d3c0: Performs a custom function for this website;
_sp_id.d3c0: Performs a custom function for this website;
Google Analytics: Collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
ajs_anonymous_id: Session identifier;
ajs_user_id: Session identifier;
_shopify_y: Performs a custom function for this website;
_shopify_s: Performs a custom function for this website;
ajs_group_id: Session identifier;
_shopify_uniq: Performs a custom function for this website;
_shopify_visit: Performs a custom function for this website;
_session_id: Session identifier;
bk_asset_content_last_check: Performs a custom function for this website;
user_type: Performs a custom function for this website;
distinct_id: Session identifier;
AWSELB: Collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
_fbp: Used by Meta (Facebook) to deliver a series of advertisement products such as real time bidding from third party advertisers
CloudFlare: Used to permit access to the CloudFlare Content Delivery Network, which is used to ensure the performance of this website. This cookie is strictly necessary for site security operations and can't be turned off.
IDE : set by Doubleclick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
test_cookie : set by DoubleClick to determine if the website visitor's browser supports cookies.
_gcl_au : used by Google AdSense for experimenting with advertisement efficiency across websites using their services
Analytics Cookies
We use Google Analytics to analyse the use of our website.
Our analytics service provider generates statistical and other information about website use by means of cookies.
The analytics cookies used by our website have the following names: _utma, _utmb, _utmc , _utmz, _ga and AWSELB.
The information generated relating to our website is used to create reports about the use of our website.
Our analytics service provider's privacy policy is available at: www.google.com/policies/privacy
Third-Party Cookies
Our website also uses third party cookies.
Details of other third party cookies used by our website are set out below:
Google Analytics: _ga (Used for analytics);
Blocking Cookies
Most browsers allow you to refuse to accept cookies. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
Cookies Preferences
You can manage your preferences relating to the use of cookies through your browser; for example:
In Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
in Firefox (version 36) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and in Chrome (version 41), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
However, if you are still looking for more information then please contact us.